Excelso Central Park

Pelayanannya sih bagus banget, bener2 di sambut, di anterin ke tempat duduk, di bawain buku menu, di berikan rekomendasi kopinya juga yg best seller, dll. Kopinya juga enak, makanannya juga enak, tempatnya juga bersih. Waiters dan baristanya bener2 cekatan. Nyaman buat sekedar nongkrong, WFC ataupun meeting

Excelente nos gustó mucho ya hemos ido varias veces a diferentes locales de Excelso todos muy buenos el café y la comida muy ricos . Y el personal siempre muy amable con una sonrisa.

Excelso is always a pleasure to be.

Porsi bar bar banget mie goreng nya. Bisa buat makan be2 dah.

Comfortable place with good service. The food and drinks are nice. A cozy spot to chat with friends and family, or to get some work done. Will definitely come back again!

Pelayanan ramah, sangat menyenangkan

Nyaman tempatnya, abis cape2 jalan kaki ngopi americano. Excelso kopinya mantap, bukan hanya nongkrong

Nice place to hangout, acceptable price. A lot of choice

맛잇어요.. 가격도 저렴하고 직원들도 매우 친절하네요

Pena stylus aku ketinggalan. Eh disimpein sm pegawainya... sangat amanah.... terbaik... kereeenn...

Nunggu lama, sekalinya dateng makanannya salah :) Bersihin meja, tapi after di bersihin meja nya jadi bau, mungkin lap nya ga di bilas/ga di ganti ;) Intinya cukup sekali aja kesini

Calling bell nya ga guna sama sekali. Udh di klik berkali2, bell bunyi dan tidak ada satu pun waiters yg datang. Makin di pencet, makin gaada waiters yg datang, cuma ngumpul aja di depan kasir, nunggu almost 30 menit karna para waiters yg bengong2 doang. Harus banget saya teriak manggil, baru disamperin, then what the function of calling bell nya ??? Perlu di kaji lagi sih hospitality dri karyawan, dan sistem nya from order to pay. Bersihin meja aja lama bgt, malah semportan sm lap nya di tinggal di meja saya, tpi meja nya ga di bersihin. First and the last kesini. Buang2 energi aja :)

Nope banget deh, restorannya ga siap rame kayaknya.. pesen makanan ga keluar2 giliran kita mau close bill baru keluar ya udah ga mood. Yg di pesen jg gak ribet cuma kentang goreng sama crispy cassava tapi mau 30 menit ga keluar. Mau bayar jg sama antri lama banget malesin. Wasting time

Pesan makanan 1 jam ga dibikin2. Malu2in servisnya!!!

Makanan yg disajikan tidak hangat, bahkan pisau dan sendok harus diminta dulu baru diberi

Kami ngopi disana, harga, makanan ringan serta kopi nya terjangkau.

Pesen takeaway sambelnya udah basi udah asem banget 🥲 …

Ayamnya enak tp mie agak kurang nikmat Kopinya okelah Pelayanan cepat klo dah colek waitersnya

Semua pegawainya sangat ramah2, menu disajikan dgn proper, sangat melayani custumer dgn baik, dan sangat membantu dgn senang hati, tempat bersih dan nyaman, sdh lewat jam 10 malam, tapi msh melayani dgn semangat, the best deh utk para karyawannya, makasih ya

Food was nice, environment good. Highly recommended.

bad service 😏 pelayanannya jauh bgt dengan coffee shop disebelah2 nya.. waiternya keliatan tidak sigap bengang bengong padahal kondisi cafe tidak ramai

Tempat yang tepat untuk meetup

Kalosi Toraja 🔥

Excelso yang ada di mall Central Park, untuk tempatnya cukup luas ya, jadi mau rame-rame juga bisa. Untuk pricenya standar excelso, mid to high, tersedia juga banyak makanan disini. Untuk yang suka kerja WFC masih lumayan tapi kendala di Wifi yang menurut saya cukup lambat dan cenderung tidak bisa diakses, untuk listrik tersedia di meja sisi pinggir. Pelayanan ramah, dan pesanan juga tergolong cepat. Overall cukup baik, dan bisa jadi opsi kalau mau ngopi di Central park mall.

Avocado affogato yg selalu best

Avocado coffee is the best! Also ordered fried tape rolled in lumpia skin with cheese and chocolate sprinkles, become my new favourite. Place is quite big, nice to hang out and chill with friends and family.

Dear Excelso Central Park Management, I am writing to express my strong dissatisfaction with the service I experienced at your Central Park branch on October 11 2025, Friday evening at around 8 PM. Due to the unprofessional conduct of your staff, I was compelled to leave the restaurant without consuming my order — or paying for it — a situation that could have been entirely avoided had proper service standards been upheld. Here is a brief account of the incident: After a considerable wait, my food was finally served. However, the runner who brought the dish informed me that he would return shortly with the cutlery. Shockingly, he never came back. I waited patiently — you can verify this via your CCTV footage. I did not wave or call for assistance because the restaurant was relatively quiet, and it should not have been difficult for staff to notice a guest clearly waiting. Meanwhile, I observed three of your staff standing near the entrance, chatting and seemingly unaware of my situation. No one approached or acknowledged me. Eventually, I decided to leave. What disturbed me further was that, even as I exited, the staff cheerfully said, “Thank you for coming,” clearly unaware that I was leaving frustrated and without eating. It was only after I had walked a significant distance that one of your male servers chased after me to inform me I hadn’t paid. I explained that I had not eaten because I was never given cutlery. He offered a complimentary item if I returned to the restaurant — a gesture that, frankly, felt more condescending than courteous. This experience was not only disappointing, but deeply disrespectful. I urge you to seriously evaluate your staff’s awareness, training, and professionalism. No customer should ever feel compelled to walk out of a restaurant simply to be noticed. I hope you will take this feedback seriously and implement the necessary improvements. Sincerely, Rizman

It’s alright. Nice location but the server I had seemed a bit like. Here is your coffee and when I asked for sugar, it almost felt like yah ok fine I’ll get it. Coffee was ok and so was the toast but the service needs work.

worst experience ever. pelayanan sangat buruk, berkali-kali staff dipanggil tidak ada yang respon dan sibuk mengobrol. makanan dan minuman sangat lama datangnya. staffnya sangat berisik, teriak-teriak, ngobrol, dan heboh sendiri. setiap diantar makanan, tidak diberikan cutlery, harus meminta cutlery dulu baru dikasih. makanan yang disajikan dingin. they don't even deserve 1 star.

Makanan dan minuman oke hanya untuk tatakan minuman perlu diperhatikan kelayakannya krn beberapa sudah kotor dan menurut kami tidak pantas untuk dijadikan tatakan gelas untuk customer.

pesenan lama banget keluarnya.. padahal posisi excelso tidak rame.. nunggu makanan ga keluar ² sampe excelsonya rame.. ditanya kenapa ga keluar ² , alasanya orderan sy berbarengan sama order online.. gilingan padi.. lu utamain dulu lah yang dine in.. ditanya kenapa bolognese belom keluar ? katanya nunggu 8 menit , oke lah 8 menit dan ini orderan udah dari tadiii , berarti pada ngapain di dapurrr kelennn , geram sy ! tambahan ya , udah 10'menit belom juga keluar bolognesenya dan dibilang 4 menit lagi , dibilang cancel , 2 menit kemudian keluar.. klasik banget mau cancel langsung keluar.. dan dateng ² spagetti bolognese gw ber''nyemek.. sukses deh

Ngopi nyantai di CL? Excelso tempatnya. Smoking bisa, non smoking juga bisa.

Temapt yg cozy utk berbagai urusan Minuman enak semua N free bday treat cassava yg uenaakkkk banget 😍😍😍 Staff ramah n friendly

Wifi ok dan coffee mantap

Orang gak jadi psn mlh dibuat

Good taste tapi agak susah manggil Mba nya dan mungkin Mba nya letih JD kurang senyum

Barusan ngopi disana, pas masuk dgn pelayan yg ibu2 disuruh duduknl pas arah pintu masuk dgm meja rendah, saya cari meja lain, sebelah cuma ada kursi 1, ktnya gak kursi lain, yg depan dekat kaca kursi sofa ktnya rusak kursinya. Pas id ngopi, meja sebelah dipaki buat 5 org, kursi sofa jg diisi org jg. Ngeselin smp dibohongin gitu.

Ordered an english breakfast tea with lemon. 3 lemons in the tea cup, should seperate lemons on a saucer, nobody drink tea in a tea cup with 3 lemons. No sugar offerred, hair in a cup, stain on the tea brew. No "thank you" after payment. Even though I only ordered tea because it was only 10:30, you still need to have a decent customer service. I was in Starbuck queueing and gave Exelso a chance but disappointed, should have stayed in Starbuck.

bikin mie nya aja bisa se jam lebih,pesanan yang lain sudah datang mie saya belum datang",mie nya ambil di prance ya mas/mba?

Pelayannya kurang

Pelayanan nya ga bagus banget tukang nyindir hebat. Kalau mau redeem birthday treats ga usah deh. Udah sesuai dengan syarat dan ketentuan, katanya gak perlu ada pembelian. Tapi ternyata malah disindir berkali kali oleh salah satu team karena belum memesan minum. Pelayanan sama sekali gaada ramahnya. Never want to step in this place ever again.

dateng ke sini jam 7 malam sendiri, masuk ga ad yg welcoming, aku duduk, uda pencet call ga ad yg samperin. padahal situasi resto aga sepi. sampai aku lambai2 tangan baru ad yg notice mbak2 jaga kopinya n pegawainya dateng. aku tegur hal ini dia mnt maaf.. paling lebih ditingkatkan lg aj kesigapan pegawainya agar kedepan ga ad yg dicuekin gini lg pas dateng. makasih 🙏

Tempatnya rame, cocok untuk nongkrong atau menghabiskan waktu.