P
Pullman Ciawi Vimala Hills Resort Spa & Convention
Terverifikasi

Pullman Ciawi Vimala Hills Resort Spa & Convention

Pullman Ciawi Vimala Hills Resort Spa & Convention adalah hotel di Megamendung, Bogor yang sangat direkomendasikan. Dengan rating 4.8 dari 11.407 ulasan, tempat ini jadi salah satu favorit di area sekitar.

Tentang bisnis ini

Pullman Ciawi Vimala Hills Resort Spa & Convention adalah hotel di Megamendung, Bogor yang sangat direkomendasikan. Dengan rating 4.8 dari 11.407 ulasan, tempat ini jadi salah satu favorit di area sekitar.

Hubungi langsung via WhatsApp atau telepon untuk reservasi, info menu, atau pertanyaan lainnya.

Berdasarkan ulasan, pengunjung menilai pelayanan 4.8, harga 4.6, lokasi 4.8 dari skala 5, dan fasilitas yang tersedia meliputi wifi gratis, sarapan termasuk, kolam renang, spa.

Lokasi terverifikasi

Fasilitas & layanan tersedia

Atribut yang tersedia di bisnis ini berdasarkan info pemilik & ulasan pelanggan.

Tampilkan lebih banyak fasilitas
  • 4,8 bintang
  • 11.407 ulasan
  • Hanya bebas biaya pembatalan
  • Check in / Check out
  • Tamu
  • Tempat-tempat terdekat
  • Foto Pullman Ciawi Vimala Hills Resort Spa & Convention
  • Hotel serupa di sekitar
  • 4,7 bintang 109 Ulasan
  • 4,8 bintang 512 Ulasan
  • 4,5 bintang 205 Ulasan
  • 3,8 bintang 10 Ulasan
Signature

Layanan & harga

Layanan HotelRp 93–465rb

Berbagai layanan tersedia, harga sesuai paket

Ulasan pelanggan

11.407 ulasan total· menampilkan 100 ulasan terbaru

4.8
11.407 ulasan
5
75%
4
18%
3
5%
2
1%
1
1%
SemuaBintang 5Bintang 4TerbaruFoto
marisa suryatenggara
marisa suryatenggaraUlasan dari Google Maps
·

Iniii hotelll yg mau seberapa banyakpun bintangnyaaa akan kuberiii.. reviewnyaa bintang 5 dan bner2 bisa dipercaya. Hebatt hebattt.. Semua aspek dipikirkan amazing.. Mainan bocil ada, abg ada, olahraga komplit. Kids club playground and activities, cafe banyak,kolam renang 3 ada bola2 n ada games, bebek ikan deer rabbit, sepeda sewa maupun gratis ada,e bike ada, jalur wheelchair ada.. dtg pas long weekend ada umkm aksesoris wanita, komunitas hewan dan penjual tanaman very great idea. Amazing sekaliiii smua fasilitasnyaa.. Bagaimanapun yg paling menyentuhh hati adalah personal masing2 stafnya dari guest relation sebelum sampai akhir stay. Saya bingung bagaimana bs train every single person to serve and make our holiday a bit brighter. Sempat terjadi miskom dr FO ttg pemakaian voucher breakfast (yg ini mrk hrs ditrain lg dan the problem solved well.. I am very sorry for what happened) tp itu cm 1 di antara ratusan hal yg sudah membuat holiday kami menyenangkan.. Pilihan breakfast beragam.. Smp ada ice cream.. The spa was comforting. Thanks to mbak Ria. Maaf sy booking mendadak..tp tetap bs dilayanin Dpt free photo tp sy ga smpt foto krn anak sy mau main trua. Sorry holipic Nice welcome drink di salak Bar (krn sy member accor) amazing ambience.. Special mention for Mbak Amalia Guest relation, mbak Dinda front office (i like her smile and gesture) and bapak Duty manager yg bertugas morning tgl 14 Mei (maaf sy lupa namanya.. thanks for handling the miscommunication), mbak kebayaa dr FO yg approach saya tgl 12 mei malam smp kejar2 saya keluar loby untuk menjelaskan ttg kamar (sy jg lupa namanya.. aku amazed bgt dy kejar2 sy hehe..) Love love🥰 we love staying here.. Im sure I will be back..

Balasan pemilik

3 minggu laluDear Marisa, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Ibnu Ilmi
Ibnu IlmiUlasan dari Google Maps
·

Lokasi masuk ke dalam, area parkir terpisah dengan penginapan, nanti akan ada bus yang menjemput. Saat datang tersedia welcoming drink gratis, dan dapat 1 kartu foto gratis. Kemarin petugas resepsionis tidak menyampaikan harus booking fotografer H-1, kami kira bosa keesokan menjelang pulang. Kesalaham di kami tidak baca tulisan dikertas karena percaya saja. Keesokam harinya menjelang chekout kartu sudah tidak bisa digunalan, sayang sekali momen liburan tidak ada kenang2an. Kamar sangat luas, walaupun di harga terendah, fasilitas sangat lengkap, jarang ditemui di hotel lain seperti alat sikat dan semir sepatu, timbangan berat badan. Tersedia setrika juga. Kamar mandi juga bersih, tersedia handung besar, sedang dan kecil. Internet kamar kencang, tv sangat jelas dan bersih, youtube lancar. Momen yang kurang memuaskan juga adalah kami datang saat liburan, jadi tersedia banyak aktifitas anak, tetapi beberapa aktifitas ternyata harus daftar dahulu. Dan kami tidak terinfo, cuma dapat info jam jam kegiatan. Saat anak datang di tempat bermain kata petugas sudah penuh, padahal kegiatan baru mulai untuk gunting2 kertas, masih tersedia juga kertas dan lem cadangan, tapi tetap tidak bisa ikut bermain, jadi kami keluar dari tempat bermain. Jadi kita harua banyak bertanya di hotel ini karena banyak yang tidak terinfo. Akhirnya anak kami nengikuti activities scavenger hunts bersama kak tiara, kak ada dan kak fahri, alhamdulilah tidak kecewa kecewa banget karena anak bisa dapat hadia karena berhasil menemukan 5 gambar. Restoran cukup luas, karena saat liburan jadi ramai. Menu makanan sangat banyak, khususnya variasi snakc atau cemilan dan minuman mulai dari susu, teh tarik, kopi, jamu2an, jus dll. Sedangkan untuk makanan berat variasi tidak terlalu banyak. Gym fasilitas cukup lengkap, dan alat alat cukup baru, tapi tidak ada jacuzinya.

Balasan pemilik

3 bulan laluDear Ibnu Ilmi, Thank you for sharing your experience at Pullman Ciawi Vimala Hills. We are delighted to hear that you enjoyed the scavenger hunt activities. A special thank you for recognizing Tiara, Ada, and Fahri — we’re thrilled they made your experience fun and memorable. Your feedback will surely be shared with them. We look forward to welcoming you back for more exciting activities in the future! Warm regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Jason Enterprise
Jason EnterpriseUlasan dari Google Maps
·

Overall memuaskan stay disini.. terakhir stay 2024 skrg stay lagi 2026. Dah lama juga ya.. makasih buat mas usep dan mas ali bagian house keeping nya.. rapih bgt.. butuh apa cepet bgt ... bagian resto damar makasih banyak. Kayaknya bolak balik di resto ini.. cuman kagetnya pas hari pertama aja tgl 16 pagi. Mau breakfast wah smp antri.. mungkin next sudah prepare kalo occupansi tinggi. Katanya full kan. Harusnya sudah mulai di prepare cari solusi mau gmn? Penambahan meja? Atau kursi buat nunggu. Kmrn sih cuman 4 unit kursi hehehe. Padahal antrinya lumayan. Tp okelah gak lama dtg yg bawain kursi. Cuman sayang kesannya not well prepare. Saya stay dr tgl 15-17 out. 15 makan di damar overall oke. Bagian reseptionis juga oke. Thx uuu ya... next moga bs mampir sini lagi.. puas deh dengan kamar suite nya juga.. salak bar nya juga mantap service nya kebetulan smp weitersnya perempuan .. shock ramah bgt. Ini hotel gak kaku bgt. Gak kayak accor juga yg bintang 3 dan 4 kok lebih kaku khususnya dlm masalah welcome drink. Hadeh cuman welcome drink aja ribet. Memang accor skrg pake sistem. Masa redeem aja harus sm org berkaitan. Pdhl lg acara kantor. Yg sekamar bukan sm partner. Hadeh. Kayaknya kedepan memang buat family lebih cocok. Malah curhat accor bintang lain.. hahahha..

Balasan pemilik

3 bulan laluDear Jason, Terima kasih banyak sudah kembali menginap bersama kami setelah kunjungan di 2024. Senang sekali rasanya bisa menyambut Anda lagi di 2026 Terima kasih juga atas apresiasinya untuk Mas Usep dan Mas Ali dari Housekeeping, tim Resto Damar, Resepsionis, serta tim Salak Bar. Pasti akan kami sampaikan ke mereka — komentar seperti ini sangat berarti dan jadi penyemangat buat tim kami. Mohon maaf juga atas antrean saat sarapan di tanggal 16 pagi. Saat itu memang tingkat okupansi sedang tinggi, namun tetap menjadi perhatian kami untuk bisa lebih siap ke depannya, terutama dalam hal pengaturan tempat duduk dan kenyamanan tamu yang menunggu. Terima kasih sudah memberikan masukan yang membangun. Kami senang sekali mendengar Anda puas dengan kamar suite dan pelayanan tim kami. Semoga pengalaman menyenangkan ini membuat Anda ingin kembali lagi. Kami tunggu kedatangannya berikutnya ya Terima kasih atas kepercayaannya! Salam Hangat Yosua Siregar Guest Experience Manager

Nadya Cinantya
Nadya CinantyaUlasan dari Google Maps
·

Menginap di hotel pullman ciawi ini selalu menyenangkan untuk keluarga saya. Kamar nyaman, suasana tenang, dan fasilitas anak-anak sangat lengkap. Anak-anak senang, orang tua pun jadi lebih rileks. Ini sudah kunjungan kami yang kesekian kalinya dan selalu memuaskan.

Balasan pemilik

3 bulan laluDear Nadya Cinantya, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua SIregar Guest Experience Manager Lihat terjemahan (Indonesia)

Fadel Muhammad Suaib
Fadel Muhammad SuaibUlasan dari Google Maps
·

Baru saja kami mengadakan Buka Puasa Bersama teman sekantor sebanyak 28 orang di Damar Restaurant, Pullman Vimala Hills. Selama proses approaching, offering, hingga booking slot, kami dibantu oleh Kak Aya dengan sangat baik. Helpful, detail dan cekatan menjadi highlight. Thanks to Kak Aya for the warmth! untuk Damar Restaurant, dengan promo buy 2 get 3 benar-benar terjangkau dengan buffet yang super banyak pilihannya. Akan balik lagi kesana, terlebih tidak adanya komplain & banyaknya pujian dari teman-teman sekantor. Terima kasih Pullman🙇🏻‍♂️

Balasan pemilik

2 bulan laluDear Fadel Muhammad, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Najwa Mikkaletta
Najwa MikkalettaUlasan dari Google Maps
·

Saya menginap di kamar Merbau 1008. Generally atmosphere buat familly holiday menyenangkan sii... termasuk juga dengan fasilitas hotel. Kebersihan kamar harus nya bisa ditingkatkan ke detailan nya.. pas baru datang nemu cicak kecil. Gordyn diruang tengah yang di belakang sofa juga sudah agak kusam. Trus saran aja untuk balkon... perlu dipikirkan supaya tidak ada genangan air. Demikian juga bagaimana supaya tampiasan air hujan tidak bahasin sofa. Ciawi hujan terus dari siang ke sore, basically sofa di luar/ di balkon jadi tidak terpakai karena jadinya selalu basah.. cleaning kamar juga tampak nya perlu di detailkan lagi ke sofa dibalkon.. sudah agak apek. Chinese food di jade river.. so so lah.. enak tapi tidak begitu istimewa... honestly saya expect lebih untuk restoran standar hotel. Pelayan, bapak bapak yang sudah agak tua juga terkesan bingung dan kurang sigap saat saya taking order. Makan di madcow.. bertiga kami ambil yang tomohowk steak 1.2 kg... steaknya bagus, tapi sayang awalnya kami terganggu dengan pisaunya yang kurang tajam. Walaupun akhirnya diganti pas kami minta. Masukannya, untuk kualitas cuttlery tolong rutin di cek... pisau yg sudah tidak tajam, atau ada SOP, untuk dagiing seperti apa pisau nya harus yang bagaimana, supaya tidak mengganggu kenikmatan.. sendok garpu yang sudah baret baret baiknya jangan dipakai lagi. Sarapan di Damar Resto, menunya macam-macam... appresiasi untuk Mas Fikih dan oom oom penjaga stall jamu yang super ramah dan amat sangat membantu.

Balasan pemilik

4 bulan laluDear Najwa Mikkaletta, Terima kasih atas kesediaan Ibu meluangkan waktu untuk memberikan masukan mengenai pengalaman menginap dan bersantap di Pullman Ciawi Vimala Hills. Kami sangat senang mengetahui bahwa Ibu menikmati suasana hotel yang nyaman untuk liburan keluarga, serta variasi menu sarapan dan keramahan staf, khususnya Mas Fikih dan tim stall jamu. Kami juga menghargai saran konstruktif yang disampaikan terkait kebersihan kamar, kondisi balkon, dan kualitas peralatan makan di restoran. Masukan Ibu telah kami catat dan akan segera menjadi perhatian tim operasional untuk perbaikan berkelanjutan, sehingga pengalaman menginap dan bersantap di hotel kami dapat lebih optimal. Kami berharap dapat menyambut kembali Ibu di Pullman Ciawi Vimala Hills dan memberikan layanan yang lebih baik di kesempatan berikutnya. Salam Hangat Yosua Siregar Guest Experience Manager

Darsem Darsem
Darsem DarsemUlasan dari Google Maps
·

Menginap di Pullman selalu menjadi pilihan tepat saat bersama keluarga karna activity banyak sekali. Anak anak join art folding kreatif sekali membuat gajah hihihi.. yang mengajarkan kak Risa dan kak Ega asik sekali, dan di tawari activity lain juga. Makasih ya 🙏

Balasan pemilik

3 bulan laluDear Darsem, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Wenny Smith
Wenny SmithUlasan dari Google Maps
·

Pelayanan resepsionis sangat membantu dan ramah sejak kedatangan. Kak Sandra di front desk menyapa dengan hangat, menjelaskan fasilitas hotel dengan jelas, serta membantu proses check-in cepat dan efisien. Saya merasa dihargai sebagai tamu dan pasti akan kembali lagi

Balasan pemilik

3 bulan laluDear Wenny Smith, Thank you very much for your kind feedback at Pullman Ciawi Vimala Hills. We’re delighted to hear that Sandra at the front desk provided helpful, friendly, and efficient service from the moment you arrived. It’s wonderful to know that her warm greeting and clear explanation of our facilities made you feel valued as a guest. Your appreciation truly motivates our team, and we look forward to welcoming you back for another enjoyable stay! Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

adhitya bloomy
adhitya bloomyUlasan dari Google Maps
·

Menginap di Pullman Ciawi sangat menyenangkan. Makanan di restorannya enak, fasilitasnya lengkap, dan area bermain anaknya banyak. Terima kasih juga untuk Mbak Dina dari tim ent yang humble dan ramah. Pasti kesini lagi!

Balasan pemilik

3 bulan laluDear adhitya, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Arithma Fajar Trilaksono
Arithma Fajar TrilaksonoUlasan dari Google Maps
·

Udah lama pengen nginep di sini, tapi nunggu pas harganya lagi diskon, kebetulan pas dapet harga 1.3 di agoda jadi langsung pesen deh walopun ga dapet sarapan. Hotelnya bagus dan luas, kamarnya juga luas banget dan nyaman banget, apalagi terasnya juga gede banget. Kolam renangnya ada 3, tapi yg paling rame itu yg ada di samping damar resto karena airnya hangat, kalo berenang di kolam yg lain sih emang berasa banget dinginnya walaupun lebih sepi. Fasilitas hotelnya juga sangat mengakomodir untuk keluarga dan anak2, karena ada activity room yg isinya ada arcade dan games2 lain, ada berbagai macam activity gratis dan berbayar juga yang bisa diikuti anak2, kalo ke sini baiknya pas check in liat dulu activity yang ada di hari itu dan besoknya ada apa aja supaya bisa diplanning untuk anak2 mau ikut yg mana aja. Untuk dewasa juga ada gym dan kelas2 fitness yg bisa diikutin gratis. Setiap check in di sini juga dapet free photosession dari holypic, dapet satu cetak+frame gratis, kalau mau minta file atau cetakan bisa bayar lagi ya, hasil fotonya juga bagus dan fotografernya ramah dan sudah jago mengarahkan gaya. Oya, di pullman ini walaupun lokasinya masih di gadog, tapi dingin dan sangat berangin, jadi jangan lupa bawa sweater/jaket kalau mau jalan2 di sekitar hotel. Overall kami puas banget, mungkin next mau nginep lagi tapi mau coba yg include breakfastnya.

Balasan pemilik

4 bulan laluDear Arithma Fajar Trilaksono, Terima kasih atas ulasan Anda yang sangat lengkap dan menyenangkan untuk dibaca. Kami senang mengetahui bahwa Anda menikmati kenyamanan kamar, fasilitas kolam renang, serta berbagai aktivitas keluarga yang tersedia selama menginap di Pullman. Apresiasi Anda terhadap activity room, fasilitas kebugaran, serta sesi foto bersama Holypic sangat berarti bagi kami. Senang rasanya mengetahui layanan-layanan tersebut dapat memberikan pengalaman yang berkesan bagi Anda dan keluarga. Terima kasih juga atas tips mengenai cuaca di area hotel—masukan yang sangat bermanfaat bagi tamu lainnya. Kami berharap dapat kembali menyambut Anda di kesempatan berikutnya dan memberikan pengalaman menginap yang semakin sempurna, termasuk menikmati sarapan bersama kami. Salam hangat, Yosua Siregar Guest Experience Manager

Dendi Reynando
Dendi ReynandoUlasan dari Google Maps
·

pelayanan nya sangat ramah, dan restoran damar makanan nya enak2. Anak2 saya suka. Mbak selvira sangat helpfull dan bantu kami untuk menyediakan makanan saat antri terlalu panjang di restoran damar krna ada bookingan dadakan.

Balasan pemilik

2 bulan laluDear Dendi Reynando, Thank you so much for your wonderful review on your recent visit at Pullman Ciawi Vimala Hills. We’re delighted to hear that you and your kids enjoyed the delicious food at Damar Restaurant and that our team provided friendly service. Selvira will be thrilled to hear your kind words—she’s always happy to help, especially during busy moments. We look forward to welcoming you and your family back for another memorable dining experience! Best rergards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

sarah susanti
sarah susantiUlasan dari Google Maps
·

Hotelnya bagus dengan makanan yang enak, kamar yang nyaman juga pelayanan staff hotelnya yang ramah… Saya menginap dalam rangka meeting lumayan terbantu dengan mbak savira staff di bagian ruang meeting dan team banquet nya

Balasan pemilik

3 bulan laluDear sarah susanti, Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed the hotel’s comfortable rooms, delicious food, and friendly staff during your stay. We’re especially happy to know that Savira, along with our meeting room and banquet team, provided helpful and attentive service to make your meeting smooth and enjoyable. Your kind words will certainly be shared with them. We truly appreciate your feedback and look forward to welcoming you back for another productive and pleasant stay. Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Kiky Rizky Suchinta
Kiky Rizky SuchintaUlasan dari Google Maps
·

baru pertama kali kesini. dan yang kurang cuma satu, kurang lama. activities lengkap, kids, teen, adult semua kebagian. kamar sebagus itu. semua staff sangat ramah dan membantu. thank you pullman untuk liburan singkat kami. semoga next kami akan kembali dengan lebih lama dan lebih ramai

Balasan pemilik

3 bulan laluDear Kiky Rizky, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

chaidyanto chai
chaidyanto chaiUlasan dari Google Maps
·

Jillian dan Lutfia terima kasih atas bantuannya untuk penjelasan terkait kamarnya! Kamarnya bersih dan luas sekali ada akses langsung ke pool. Anak kami senang sekali

Balasan pemilik

2 bulan laluDear chaidyanto chai, Thank you for sharing your wonderful feedback on your recent visit at Pullman Ciawi Vimala Hills. We are delighted to hear that you enjoyed your clean and spacious room with direct pool access, and that your children loved their stay. We truly appreciate your kind mention of Jillian and Lutfia. Your compliments will be shared with them, and they will be thrilled to know that their assistance made your stay more comfortable and enjoyable. We look forward to welcoming you and your family back for another memorable stay. Warm regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

R
RUlasan dari Google Maps
·

menu iftarnya sangat variatif dan servicenya oke bgt, thumbs up buat semua stafnya (khususnya Mas Aginda), thank you sudah memfasilitasi 2 hari meeting dan tinggal di pullman.

Balasan pemilik

3 bulan laluDear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Fayola Olivine Kwok
Fayola Olivine KwokUlasan dari Google Maps
·

Activity center nya luas banyak games nya ada arcade dan dan pingpong billiard juga seru babget, staff nya ramah sekali ka tiara dan rayki thank you kakak kakak

Balasan pemilik

3 bulan laluDear Fayola Olivine Kwok, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Barry
BarryUlasan dari Google Maps
·

Sandra dan lutfia terima kasih banyak atas bantuannya yaa. Kamarnya ada bath tub anak saya suka sekali untuk berendam.. Kamarnya juga dekat dengan lobby dan bersih

Balasan pemilik

3 bulan laluDear Barry, Thank you very much for your kind feedback on your recent at Pullman Ciawi Vimala Hills. We’re delighted to hear that you and your son enjoyed the room, especially the bathtub, and appreciated the convenient location near the lobby and its cleanliness. Sandra and Lutfia will be thrilled to hear your appreciation — your recognition truly motivates our team to continue providing excellent service. We look forward to welcoming you and your family back for another comfortable and memorable stay! Best regards Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Abigail Sharon
Abigail SharonUlasan dari Google Maps
·

Thankful untuk tempat yang kid dan baby friendly. Housekeeping services juga sangat ramah walau harus urusin muntahan dan bab anak yang tercecer, terutama mas Arya yang sigap bersihkan dengan rapi. Karpet juga divakum tiap hari. Activity juga banyak utk anak2. The best adalah breakfastnya yg bervariasi.

Balasan pemilik

4 bulan laluDear Abigail Sharon, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

nurul izza wanadya
nurul izza wanadyaUlasan dari Google Maps
·

Resortnya punya suasana yang nyaman, sejuk dan tenang karena lokasinya di dalam komplek Vimala Hills. Cocok bgt buat healing sejenak dari hiruk-pikuk Jakarta tanpa harus kena macet Puncak karna lokasinya dekat dengan exit tol Ciawi. Staf di restoran dan ruang meeting sangat membantu. bestt standar hotel bintang 5 yang terjaga kualitasnya.

Balasan pemilik

4 bulan laluDear nurul izza wanadya, Thank you very much for your detailed and thoughtful feedback! We’re delighted to hear that you enjoyed the comfortable, cool, and tranquil atmosphere of Pullman Ciawi, and that our location within the Vimala Hills complex made your retreat from Jakarta easy and convenient. It’s wonderful that you found our restaurant and meeting room staff helpful and that our facilities lived up to the standards of a 5-star hotel. We truly appreciate your kind words and look forward to welcoming you back for another relaxing and seamless stay! Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Cugy Yanti
Cugy YantiUlasan dari Google Maps
·

Join painting at kids club seru banget dan free juga. Di bantu dengan staff nya kak risa ramah sekali. Tempatnya nyaman sekali dan bersih juga. Keren deh 😍😍

Balasan pemilik

3 bulan laluDear Cugy Yanti, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

shelley
shelleyUlasan dari Google Maps
·

Kak Dimas dan Lutfia terima kasih banyak atas bantuannya yaa. Saya puas sekali menginap di pullman ciawi vimala hills! Kamarnya bagus, luas dan dapat yang ada bathtub nya.

Balasan pemilik

3 bulan laluDear Shelley, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Fille Folle
Fille FolleUlasan dari Google Maps
·

Overall ok. Tapi ini masukkan yg di harapkan segera di improve. Kamar mandi nya SANGAT LICIN. Anak saya sampai kepleset dan kepala terbentur. Secara fasilitas bnyk utk anak2, tp dalam kamar nya tidak aman utk anak.

Balasan pemilik

4 bulan laluDear Fille Folle, Thank you for bringing this to our attention at Pullman Ciawi Vimala Hills. We are deeply sorry to hear about your child’s accident—please know that your family’s safety is extremely important to us. We sincerely apologize for the slippery bathroom and the distress it caused. We are taking immediate steps to improve safety in our rooms and facilities for children. Your feedback is invaluable, and we truly appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back and provide a safe and enjoyable stay for your whole family. Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

raphael
raphaelUlasan dari Google Maps
·

First impressions hotelnya sangat bagus, pelayanan super ramah, check in di handle professional oleh mbak dinda dan mba amalia. Fasilitas juga lengkap cocok untuk liburan keluarga.

Balasan pemilik

3 bulan laluDear raphael, Thank you very much for sharing your wonderful first impressions at Pullman Ciawi Vimala Hills. We’re delighted to hear that Dinda and Amalia provided professional and friendly service during your check-in. It’s also great to know that you found our facilities complete and well-suited for a family vacation. Your kind words truly motivate our team, and we look forward to welcoming you and your family back for another memorable stay! Best regards Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

C S
C SUlasan dari Google Maps
·

Pertama kali nginep disini, overall sangat puas. Kamar oke, bersih, pelayanan sangat baik. -Kolam renang ada banyak, yg family pool air hangat. Saran: -lebih dijelaskan saat checkin tentang pull man karena sangat luas hotel nya. -acess ke family swimming pool dengan stroller/wheel chair, langsung ke damar resto bagian outdoor untuk smoking area. Apa tidak salah ??? -perjelas signage no smoking cig dan esig di banyak tempat, termasuk di outdoor jg, semua org punya hak yg sama untuk udara bersih

Balasan pemilik

4 bulan laluDear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Dian Haerani
Dian HaeraniUlasan dari Google Maps
·

senang sekali menginap di pullman ciawi, kali ini mendapat kamar yang dekat dengan area permainan anak anak, jadi gampang untuk anak main, kamarnya nyaman dan luas juga, dapat complimentary cake special untuk staycation kali ini untuk anak saya, so happy! banyak pilihan makanan dan fasilitas beragam lengkap! thank you mba inayah, mas putra dan mba sandra untuk pelayanan yang ramah!

Balasan pemilik

4 bulan laluDear Dian Haerani, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

yunanti ratnawati
yunanti ratnawatiUlasan dari Google Maps
·

Pengalaman menginap di Pullman Ciawi sangat mengesankan. Karena kamar full dan kami sudah booking sebelumnya, jadi kamar kami diupgrade ke tipe yang lebih tinggi. Pelayanan juga sangat memuaskan. Mas Denis cleaning service memberikan surprise kecil berupa towel craft lucu dan friendly notes yang sangat disukai anak2 saya. Mereka amazed bahkan ga mau craft towelnya rusak haha. Game areanya juga lengkap, anak2 sangat suka dengan go kart nya, sepeda, permainan ular tangga, playstation dan naik trem yang sangat menyenangkan. Kk Araa yang berjaga di game area sangat menyenangkan, very friendly dan sangat sabar memberikan petunjuk dan two thumbs up sangat memperhatikan safety anak saya saat bermain go kart. Saat anak saya melalui jalur yang tidak seharusnya, kk Araa sampai mengejar dan menjelaskan bahwa dikhawatirkan banyak mobil yang berlalu lalang dan ada potensi tertabrak. Well, Pullman tidak salah pilih nih untuk para karyawannya dan untuk kk Araa, you deserve to have some appreciation. Thank you, Pullman dan para staffnya❤️

Balasan pemilik

6 bulan laluDear Yunanti Ratnawati, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Rika Wirantika
Rika WirantikaUlasan dari Google Maps
·

buka puasa di pullman bareng keluarga makanannya enak enak banget, super lengkap dan variasinya beragam terlebih di resto pelayananya dengan mas arman di damar resto sangat helpful dan friendly rekomendasi banget kalau ke bogor, pasti datang lagi kesini 👍👍👍👍👍

Balasan pemilik

3 bulan laluDear Rika Wirantika, Thank you very much for sharing your wonderful experience breaking the fast with your family at Pullman Ciawi Vimala Hills Resort Spa & Convention. We’re delighted to hear that you enjoyed the delicious, complete, and varied food selection. It’s especially rewarding to know that Arman at Damar Restaurant provided helpful and friendly service, making your dining experience even more memorable. We will be sure to share your kind words with him. Thank you as well for your recommendation — it truly means a lot to us. We look forward to welcoming you and your family back for another exceptional iftar experience soon! Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Eci Rahayu
Eci RahayuUlasan dari Google Maps
·

Pelayanan nya oke banget ,semua staf nya ramah semua ,dan pagi ini kebetulan kita minta tolong dibersihkan kamar nya oke banget ya peralatan cukup modern jadi bersihkan nya menggukan vacum ,kest sama handuk juga di ganti pelayanan housekeeping nya bagus ramah (Syahru housekeeping) ramah dan baik ,kerja nya juga oke ,Poko nya bagus deh lain waktu kalo ada cuti panjang lagi akan menginap disini lagi

Balasan pemilik

2 bulan laluDear Eci Rahayu, Thank you very much for sharing your wonderful experience at Pullman Ciawi Vimala Hills. We are delighted to hear that you enjoyed our service and found our team to be friendly and helpful throughout your stay. We truly appreciate your kind recognition of our housekeeping team, especially Syahru. It is great to know that he provided friendly service and ensured your room was cleaned properly and comfortably. Your compliments will certainly be shared with him and the entire housekeeping team as encouragement to continue delivering excellent service. We are very happy to know that you are considering staying with us again during your next long holiday. We look forward to welcoming you back for another pleasant stay. Warm regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Yohana Mayta Erlin P
Yohana Mayta Erlin PUlasan dari Google Maps
·

Puas bangetttt makan di resto damar!! Buka puasa bareng keluargaa disini pelayanannya dibantu kak Lutfia yang bikin anak anak happy. Thank you…

Balasan pemilik

3 bulan laluDear Yohana Mayta Erlin P, Thank you for sharing your wonderful experience on your recent visit at Pullman Ciawi Vimala Hills. We’re truly happy to hear that you and your family had such a satisfying time breaking the fast at Damar Restaurant. It’s especially lovely to know that Lutfia helped make the experience enjoyable for your children as well. Creating a warm and family-friendly atmosphere is very important to us, and we’re glad her attentive service contributed to your memorable iftar. Your kind words mean a lot to our team. We look forward to welcoming you and your family back again soon for another enjoyable dining experience. Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Yulia Christina
Yulia ChristinaUlasan dari Google Maps
·

Pelayanan nya sangat bagus dan semua petugas nya ramah2, terutama mba Nabilla yang bantu saya check in, saat booking via telp saya request connecting room dan diinfo sudah penuh, pas check in saya request lagi untuk bisa di carikan connecting room dan ternyata dapat connecting room nya setelah bersabar menunggu. Senang liburan disini, makanan nya semua enak dan banyak pilihannya, view-nya ok banget, banyak kids activity dan yang makin bikin happy kolam renangnya banyak dan ada yang air hangat, Krn saat menginap hujan jadi anak anak masih tetap bisa berenang.

Balasan pemilik

3 bulan laluDear Yulia Chistina, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua SIregar Guest Experience Manager Lihat terjemahan (Indonesia)

me meili
me meiliUlasan dari Google Maps
·

Beberapa kali saya menginap dihotel Pullman Vimala Ciawi dan tidak pernah mendapatkan experience yang buruk, kami sangat bisa menikmati fasilitas hotel yang sangat bagus dan lengkap , mulai dari kamar yang luas bersih pemandangan yang bagus , banyak spot foto cantik . Dan semua staff sangat sangat ramah dan membantu dari awal masuk lobby sudah disambut oleh mbak Lutfia yang sangat ramah langsung membantu meminta KTP karena semua counter check in dalam keadaan full , bahkan saat proses check in mas Dimas juga Ramah memberikan informasi bahwa saya bisa mendapatkan kesempatan untuk menikmati fasilitas free upgrade 1 tingkat sebagai member gold Accorplus Pagi harinya pun pada saat breakfast di damar resto Mbak Selly & mbak Nike serta tim dari damar memberikan surprise untuk celebrate sweet seventeen putri saya Dan itu sangat membuat kami senang Lokasi sangat strategis akses tol sangat mudah dijangkau serta tempat wisata & Terima kasih pullman Vimala hills Ciawi

Balasan pemilik

5 bulan laluDear me meili, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Nazar Alviansyah
Nazar AlviansyahUlasan dari Google Maps
·

sangat nyaman sekali meeting di ruangan kemiri, ada balkon untuk smoking areanya. Ruangan nya juga sejuk. Coffee break nya enak buahnya juga segar. Staff banquet nya juga ramah dan cepet tanggap. Makasih yah mas Agil sudah membantu kami.

Balasan pemilik

4 bulan laluDear Nazar Alviansyah, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Giovanni Tobia
Giovanni TobiaUlasan dari Google Maps
·

Tempatnya oke, pelayanan bagus, makananya lengkap dan aksesnya juga mudah.. pelayanan ketika sarapan di damar sangat ramah dibantu mbak amalia, mas teja dan mas maruf. Thanks for the warm service

Balasan pemilik

3 bulan laluDear Giovanni Tobia, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Anastasia Muliawati
Anastasia MuliawatiUlasan dari Google Maps
·

Untuk kesekian kalinya saya menginap di hotel ini bersama dengan keluarga dan selalu menyenangkan, terlebih saya mendapat fasilitas upgrade room ke executive suite dengan nomor kamar 7801. Dengan pemandangan dan ruangan yang sangat menyenangkan. Terima kasih buat lutfia , eja dan Jannie Listia atas pelayanan yang di berikan. Next pasti akan menginap lagi di tempat ini

Balasan pemilik

3 bulan laluDear Anastasia, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua SIregar Guest Experience Manager Lihat terjemahan (Indonesia)

Blossom
BlossomUlasan dari Google Maps
·

GILASIH!!! Sering nginep di pullman. Dan hotel se oke ini bisa loh mengecewakan. Sebyk kamar ini bisa dpt yg sue nyaa. Kartu eror trus udh diks ganti ktnya jgn kena hp. Lah ud dignti ga bs juga sr tunggi dpn kamar teknisi ga dtg2 kondisi di jam 10 mlm dan sy ada ank balita 2.5 thn mau tdr. Disuru tungu lama skali kotak katik masih ga bisa2 Sampai 40 menit. Masa cuma segt service dr pullman nya??? Penjelasan dr team pullman ktnya pk konci cadangan jg tetap ga bisa buka dikarenakan konci di pintu nya lowbat. Coba hotel spt ini apakah bisa sampai terjadi eror spt ini. Dan kondisi sudah 22.40 pm=malam hari kami harus menunggu berdiri depan pintu nungguin terus😡SANGAT MENGECEWAKAN!!

Teddy Matthew
Teddy MatthewUlasan dari Google Maps
·

Overall, untuk pelayanan sangat ramah, fasilitas nya juga kids friendly. Breakfast di Damar baik untuk menu cukup variatif dan hospitality nya baik, semua masalah teratasi dengan baik dan saran juga diterima. Untuk GRO atas nama Selvira sangat baik kinerja nya dari hospitality dan ketanggapan nya. Anak kami juga di berikan mainan dari hari pertama kami di hotel Pullman Ciawi ini. Terima kasih untuk experience nya.

Balasan pemilik

4 bulan laluDear Teddy Matthew, Thank you very much for sharing such a detailed and wonderful review at Pullman Ciawi Vimala Hills. We’re thrilled to hear that you found our service friendly, our facilities kid-friendly, and that breakfast at Damar met your expectations with its variety and hospitality. It’s great to know that all issues were addressed promptly and that your suggestions were welcomed — we always aim to make our guests feel heard and comfortable. A special thank you for recognizing Selvira GRO for her exceptional hospitality and responsiveness — your kind words will mean a lot to her. We’re also delighted that your children enjoyed the welcome toys on their first day at Pullman Ciawi. We truly appreciate your feedback and look forward to welcoming you and your family back for another memorable stay! Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Tony Herlambang
Tony HerlambangUlasan dari Google Maps
·

Sangat nyaman dan fasilitas bermain utk anak2 lengkap. Resto2 nya menyajikan masakan yg enak dan banyak pilihan, harga premium Pool besar dan ada bbrp lokasi sehingga dekat dengan tower kamar masing2. Ada layanan photoshot berbayar dgn photografer yg terlatih shg spot2 fotonya bagus

Balasan pemilik

4 bulan laluDear Tony Herlambang, Thank you for sharing your detailed feedback on your recent visit at Pullman Ciawi Vimala Hills. We are delighted to hear that you found our hotel comfortable and enjoyed the play facilities for children, the variety of delicious food at the restaurant, and the large pool areas. We are also glad that our paid photoshoot service met your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back for another enjoyable stay. Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Nauvan Fadil
Nauvan FadilUlasan dari Google Maps
·

Sangat memuaskan meeting disini, ruangan nya banyak pilihan dan tempatnya juga luas dan sejuk. Pelayanan dan makanan nya mantap. Apalagi dari staff banquet nya kakian luar biasa pagi ini. Makasih yah kang Agil, pak aris, bambang dan yg lain nya. Senang bisa kerjasama bareng kalian.

Balasan pemilik

4 bulan laluDear Nauvan Fadil, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

ratna wilujeng
ratna wilujengUlasan dari Google Maps
·

Terima kasih Pullman Ciawi Vimala Hills atas pengalaman staycation yang seru dan berkesan Fasilitasnya lengkap banget, terutama untuk anak-anak. Mulai dari playground, timezone, board games, kolam renang air hangat yang nyaman, sampai aktivitas animal feeding dan pertunjukan sulap yang bikin mereka excited. Yang paling memorable tentu sesi animal feeding-nya. Anak-anak diberi kesempatan untuk memberi makan, menggendong, bahkan foto bersama hewan-hewan lucu—termasuk bisa foto dengan ular sanca! Special thanks untuk tim animal feeding: Ka Ray, Raden, dan Usup yang sabar, ramah, dan interaktif banget mendampingi anak-anak. Terasa aman, edukatif, dan menyenangkan.

Balasan pemilik

3 bulan laluDear Ratna, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua SIregar Guest Experience Manager Lihat terjemahan (Indonesia)

Ni Nyoman Tri Priliawati
Ni Nyoman Tri PriliawatiUlasan dari Google Maps
·

Pengalaman makan yang sangat berkesan di Madcow Vimala Hills. Kami merayakan anniversary ke-10 di sini, dan semuanya terasa spesial. Steak-nya juicy dan dimasak dengan sempurna, spaghetti-nya juga enak dan comforting. Ice nitrogen jadi penutup yang seru dan unik. Yang paling bikin terkesan, kami bahkan mendapat anniversary cake sebagai kejutan. Pelayanannya luar biasa, terutama dari Pak Mursin yang sangat ramah, sigap, dan bikin suasana makin hangat. Terima kasih sudah membuat momen kami tak terlupakan!

Balasan pemilik

4 bulan laluDear Ni Nyoman Tri, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

rara Wahono
rara WahonoUlasan dari Google Maps
·

Semua staff ramah cepat tanggap. Hotel bersih rapih dan selasarnya asri sekali. Fasilitas penunjangnya sangat oke, playground nya jg bikin happy anak anak pokoknya cocok bgt buat family. Btw saya saya menginap di kamar pool view biar anak-anak Happy, pemandangan malamny itu lo 🤩. Kurangnya hanya 1 shower room nya mampet di pembuangan... Mungkin tersumbat karna pemakaian sblmnya. Tp over all ok banget sih😍👍

Balasan pemilik

6 bulan laluDear Rara Wahono, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

AS Experiment
AS ExperimentUlasan dari Google Maps
·

Liburan anak bingung mau kemana? Ajak aja kesini yang sudah pasti lengkapp kids activity nya. Sudah berkali2 nginap disini dan selalu dibuat puas dengan layanan yg diberikan. Lokasi juga strategis dekat tol, dan utk kamarnya udh the best di area puncak in my opinion. Thank you for the easy check in registration kak Pajri & kak Dea.

Balasan pemilik

5 bulan laluDear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Finni Rizky iryanti
Finni Rizky iryantiUlasan dari Google Maps
·

Hotel nya kids friendly bagus syekali dgn pemandangan yg indah. Kamarnya luas bersih sangat nyaman, breakfast nya bervariasi enak enak, fasilitas nya lengkap lokasi nya juga strategis. Dan yg paling penting staff & pelayanan nya sangat sigap ramah ramah pwol terutama kasir mbak Nazwa cantik ramah & helpfull sekaliii, luar biasa profesional, sllu menyapa dan tersenyum terimakasih mbak Nazwa atas pelayanan nya yg membuat kami merasa special 🥰⭐⭐⭐⭐⭐

Balasan pemilik

4 bulan laluDear Finni Rizky iryanti, Thank you very much for sharing your wonderful feedback! We are delighted to hear that you enjoyed your stay at Pullman Ciawi Vimala Hills, from our kid-friendly facilities and beautiful views to the spacious, clean rooms and delicious breakfast. Your kind recognition of our team, especially Nazwa, will be shared with her—she will be thrilled to know her professionalism, friendliness, and warm service made you feel special. We truly appreciate your support and look forward to welcoming you back for another memorable stay! Warm regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Ginanjar Ramadhan
Ginanjar RamadhanUlasan dari Google Maps
·

Suka banget iftar di Pullman Ciawi, makanan dan variatif nya banyak dan enak sangat rekomendasi! Pelayanan dari Staff Jessica dan mba Nike FB baik.

Balasan pemilik

3 bulan laluDear Ginanjar Ramadhan, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Dhiie Dhiie
Dhiie DhiieUlasan dari Google Maps
·

Suka banget pelayanan dari Amalia, Dea, Jessica dan mba Dinda ramah dan baik. Makanan dan kamar bagus banget, apalagi hotel nya banyak fasilitas.

Balasan pemilik

2 bulan laluDear Dhiie Dhiie, Thank you for sharing your wonderful feedback at Pullman Ciawi Vimala Hills. We are delighted to hear that you had an enjoyable stay and appreciated the friendly and kind service from Amalia, Dea, Jessica, and Ms. Dinda. Your kind words will certainly be shared with them, and they will be very happy to know they helped make your stay memorable. It is also great to know that you enjoyed the food, the comfort of our rooms, and the variety of amenities available at the hotel. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Delia Nur alifah
Delia Nur alifahUlasan dari Google Maps
·

Iftar disini sangat di bantu dengan baik oleh staff nya khususnya oleh mba Selly, Zahra dan mba Annisa team resto yang sangat helpfull dan ramah sekali. Makanan nya juga enak enak disini variasinya sangat beragam. Recomended

Balasan pemilik

2 bulan laluDear Delia Nur alifah, Thank you for sharing your experience at Damar Restaurant. We are delighted to hear that you enjoyed the delicious food and the wide variety offered during iftar. We truly appreciate your kind mention of Selly, Zahra, and Annisa. Your compliments will be shared with them, and they will be thrilled to know that their helpful and friendly service made your dining experience memorable. We look forward to welcoming you back for another enjoyable iftar at Damar Restaurant. Warm regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Denita 2505
Denita 2505Ulasan dari Google Maps
·

kegiatan pagi ini seru ikutt painting di kids club anak anak senang sekaliii, dan seru sekaliii. next ikut mini hotdog jugaa👍🏻 staff membantu sekali ka risa

Balasan pemilik

3 bulan laluDear Denita, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Danur Teja
Danur TejaUlasan dari Google Maps
·

Senang sekali bisa menginap di sini. Anak2 senang mandi di kolam renang air hangat dan main ATV. Sayangnya hanya menginap semalam.. semoga bisa kembali menginap lebih lama.. terima kasih Bu Lutfi dan Kak Amalia for the great service.. 🌸

Balasan pemilik

4 bulan laluDear Danur Teja, Thank you for sharing your wonderful experience at Pullman Ciawi Vimala Hills. We are delighted that your family enjoyed the warm pool and ATV activities, and we appreciate your kind words for Lutfi and Amalia. We hope to welcome you back soon for a longer stay so you can make even more memorable moments with your family. Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Nursiah samual
Nursiah samualUlasan dari Google Maps
·

4hari3 malam tapi masih selalu menjadi favorit keluarga untuk menghabiskan waktu. Kali ini kita mencoba semua tempat resto yang ada di pullman ciawi dan merasa puas. Kamar kita di berikan suite bersebelahan dengan executive oleh pak joshua yang selalu sabar & baik hati, menyambut kedatangan keluarga kami. Dan saat sarapan di resto pun semua staff dan petugas selalu ramah dan sigap. Terimakasih , kami akan datang kembali.

Balasan pemilik

4 bulan laluDear Ibu Nursiah, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Dodiek Erwin
Dodiek ErwinUlasan dari Google Maps
·

Aktivitas di meeting room keluak disupport team banquet rayhan dan aulia . Gercep banget selalu ada saat dibutuhkan . Ruang meeting bisa nitip dijagain barang aman semua . Ramah murah senyum dan service exelence

Balasan pemilik

4 bulan laluDear Dodiek, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Leli Novitasari
Leli NovitasariUlasan dari Google Maps
·

Kentang hash brown nya enak banget!! Steam bowl nya juga anak saya suka bangettt! Terima kasih pelayanannya kak Lutfia dan damar team

Balasan pemilik

3 bulan laluDear Leli Novitasari, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

bungapancur nauli
bungapancur nauliUlasan dari Google Maps
·

Semua makan berbuka puasa gak ada yg gagal semua enak2 dan makanan nya banyak melimpah Terimakasih mba shely yg sangat baik dan ramah

Balasan pemilik

3 bulan laluDear bungapancur nauli, Thank you for sharing your wonderful feedback at Pullman Ciawi Vimala Hills. We’re truly delighted to hear that you enjoyed the iftar meals and found everything delicious and plentiful. It means a lot to us that your dining experience was a flawless one. A special thank you as well for recognizing Shely. We’re very happy to hear that her kindness and friendly service made your visit even more enjoyable. Your kind words will certainly be shared with her. We sincerely appreciate your support and look forward to welcoming you back again for another memorable iftar at Damar. Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

moren tessa mega purnama
moren tessa mega purnamaUlasan dari Google Maps
·

Seru banget staycation di Pullman Ciawi, terutama untuk Villa 2 Bedrooms nya nyaman buat ngumpul sama keluarga, makasih juga buat Buat Butler team yang udah bantu saya dan keluarga, Mas Grady & Mas Eja, pelayanan nya luar biasa!

Balasan pemilik

3 bulan laluDear moren tessa mega purnama, Thank you so much for sharing your wonderful staycation experience at Pullman Ciawi Vimala Hills. We’re truly delighted to hear that you had such a fun and comfortable time at resort especially in our 2 Bedrooms Villa — it’s indeed a perfect choice for a family gathering. We’re also very grateful for your kind words about our Butler team, especially Grady and Eja. It’s heartwarming to know that their extraordinary service made your stay even more memorable. We will be sure to pass along your appreciation to them. We can’t wait to welcome you and your family back for another amazing staycation soon. Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

ulim
ulimUlasan dari Google Maps
·

main sepesah listrik dan karokean di activities center seru sekali, staff yang berjaga juga baik dan ramah. tempaatnya nyaman jadi tidsk mudah bosaan. thanks kak risa

Balasan pemilik

3 bulan laluDear ulim, Thank you for sharing your wonderful experience on your recent visit at Pullman Ciawi Vimala Hills. We’re so happy to hear that you had fun playing electric cycle and enjoying karaoke at our activity center. It’s great to know that you found the place comfortable and our staff friendly and welcoming. Risa will be delighted to hear your kind words — we truly appreciate your recognition of her efforts. We look forward to welcoming you back for more fun and memorable moments soon! Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Azquera Channel (Azquera Quinn Nabila)
·

Kebetulan coba nginep 2 malam diexecutive roomnya yang ada bathtub karena anak2 suka maen air. overall tentunya sangat baik karena memang service, pelayanan, dan tempatnya sangat dirawat. dan pasti akan kembali kesini. karena hotelnya dekat dengan tol ga harus macet2an. notes kecil, di kamar tempat naro kartu untuk powernya sepertinya agak error. sama agak bingung dengan konsep layout kamar mandi dengan bathtubnya yg agak unik. ( sulit akses keluar masuk dan buka tutup pintunya ) terima kasih juga Mba Niki yang helpfull dan sudah membantu di saat breakfast dan keribetan bersama anak2. see you again soon

Balasan pemilik

4 bulan laluDear Azquera, Terima kasih atas waktu yang telah diluangkan untuk berbagi pengalaman menginap bersama kami. Kami sangat senang mengetahui bahwa Ibu dan keluarga merasa puas dengan pelayanan, kenyamanan kamar, serta lokasi hotel kami yang strategis. Merupakan sebuah kehormatan bagi kami bahwa hotel kami dapat menjadi pilihan dan akan dikunjungi kembali di kemudian hari. Kami juga mengucapkan terima kasih atas catatan yang diberikan terkait kartu power di kamar serta desain layout kamar mandi. Masukan tersebut sangat berarti bagi kami dan telah kami teruskan kepada tim terkait untuk segera dilakukan pengecekan dan evaluasi demi meningkatkan kenyamanan tamu ke depannya. Ucapan terima kasih yang hangat juga kami sampaikan atas apresiasi kepada Mbak Niki. Kami akan dengan senang hati meneruskan pujian tersebut sebagai motivasi bagi beliau dan seluruh tim kami untuk terus memberikan pelayanan terbaik. Kami menantikan kesempatan untuk kembali menyambut Ibu dan keluarga pada kunjungan berikutnya. Terima kasih telah memilih hotel kami. Salam Hangat Yosua Siregar Guest Experience Manager

Willy Marde
Willy MardeUlasan dari Google Maps
·

Buka puasa menyenangkan di pullman Ciawi (damar restoan) makanan yg sangat variatif, dan yg pasti enak enak semua.. staff nya sangat membantu.. terimakasih kak Selly 🙏

Balasan pemilik

2 bulan laluDear Willy Marde, Thank you for sharing your experience at Damar Restaurant. We are delighted to hear that you enjoyed breaking the fast with our varied and delicious food. We truly appreciate your kind mention of Selly. Your compliments will be shared with her, and she will be thrilled to know that her helpful service made your dining experience even more enjoyable. We look forward to welcoming you back to Pullman Ciawi for another memorable visit. Warm regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Wardah Nafisah
Wardah NafisahUlasan dari Google Maps
·

Best banget untuk family staycation. Kamarnya luas dan nyaman, fasilitas lengkap, Banyak activities seharian untuk kids sampai dewasa. Seru sekali experience ArtPlay bareng Kak Tiara, so helpful dan ramah. Keep up the amazing works!

Balasan pemilik

4 bulan laluDear Wardah Nafisah, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Susi Saragih
Susi SaragihUlasan dari Google Maps
·

semua variasinya lengkap. makanannya enak.. es buah susu almond nya paling favorit. terima kasih kak lutfia dan aginda atas pelayanannya

Balasan pemilik

3 bulan laluDear Susi Saragih, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Ajeng Larasati
Ajeng LarasatiUlasan dari Google Maps
·

Pengalaman makan di Jade River dibantu oleh staff Mba Livia dan Mas Kelvin sangat ramah dan menyenangkan. Makanannya sangat enak dan ramah juga untuk anak dibawah usia 2 tahun. Terima kasih banyak. Sukses selalu

Balasan pemilik

4 bulan laluDear Ajeng Larasati, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

RDN TAMA
RDN TAMAUlasan dari Google Maps
·

Staycation di Pullman Ciawi Vimala Hills selalu worth it! Nuansanya asri, tenang, dan jauh dari bising kota cocok banget buat healing. Kamar super comfy, bersih, dan pemandangannya dapet banget, apalagi pagi hari. Kolam renangnya luas, vibes-nya kayak resort mewah di pegunungan. Staf juga ramah dan responsif, service-nya top tier apalagi Mba Ara resepsionis yang super duper humble! Makanan enak, banyak pilihan saat breakfast, dan suasana resto-nya cozy. Fasilitas lengkap bikin betah lama-lama. Terus ada fasilitas sepeda juga, humble banget stafnya. Pokoknya highly recommend buat yang mau rehat sejenak dari rutinitas 🌿

Balasan pemilik

5 bulan laluDear RDN TAMA, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Zulfa Amelia
Zulfa AmeliaUlasan dari Google Maps
·

Bermalam 1 malam di villa Pullman, sangan re charge my energy. Suasanya hening, tempatnya bersih, anak anak juga memiliki banyak teman aktivitas bermain. Staff juga ramah ramah dan sigap. Terutama mas Gustian, yg sangat ramah dan super membantu saya sekeluarga. Terima kasih.

Balasan pemilik

3 bulan laluDear Zulfa Amelia, Thank you very much for sharing your kind feedback. We are delighted to hear that your stay at Pullman Villa was recharging and that you enjoyed the peaceful atmosphere, cleanliness, and family-friendly environment. We truly appreciate your kind words about our team, especially Gustian. Your recognition will certainly be shared with him and will motivate our team to continue delivering heartfelt service. It was a pleasure hosting you and your family, and we look forward to welcoming you back for another relaxing stay in the future. Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Mochammad Dicky Zuanda
Mochammad Dicky ZuandaUlasan dari Google Maps
·

buka puasa bersama di damar sangat menyenangkan, oke banget makanan ny.. musik ny juga asik, mba selvira ny juga baik banget dan sangat membantu dalam segala hal

Balasan pemilik

3 bulan laluDear Mochammad Dicky Zuanda, Thank you for choosing to break your fast with us at Damar Restaurant and for sharing your lovely feedback. We’re delighted to hear that you had such an enjoyable time dining with us and that you enjoyed the food and the music during your visit. It’s especially wonderful to know that Selvira made your experience even more memorable with her kindness and helpful service. We will be sure to pass along your kind words to her — she will be very happy to hear them. We truly appreciate your support and are grateful that you chose Damar for such a special moment of breaking the fast together. We look forward to welcoming you back again soon for another pleasant dining experience. Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

maya fany
maya fanyUlasan dari Google Maps
·

Pengalaman menginap yg sangat menyenangkan… hotelnya cantik, sangat cocok buat staycation, makanannya super super enak dan stafnya sangat ramah2 dan sangat helpful terutama mbak amalia. Terima kasih sdh membuat liburan kami menyenangkan

Balasan pemilik

4 bulan laluDear maya fany Thank you very much for your kind feedback on your recent visit at Pullman Ciawi Vimala Hills. We are delighted to hear that you enjoyed your staycation with us, found our hotel beautiful, and loved the food. Your appreciation for our friendly and helpful staff, especially Amalia, means a lot, and we will be sure to share your compliments with her. We are thrilled to have contributed to an enjoyable holiday and look forward to welcoming you back soon. Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Athanasius G M
Athanasius G MUlasan dari Google Maps
·

Mungkin ini review yang beda sendiri dari yang lain, tapi sayangnya pengalaman pertama kami (dan kemungkinan terakhir) menginap disini kurang baik. Secara umum, lokasi, fasilitas hotel, dan pelayanan staff baik tapi ada beberapa insiden yang mengecewakan untuk kami. Sering ada bau kurang enak di sekitar area hotel dan ada satu insiden mengecewakan terkait kebersihan di area shower kolam renang depan Damar Restaurant. Pengalaman check out, dimana kondisi cuaca sedang hujan lebat, juga mengecewakan karena lobby chaos. Saya harus menunggu lama untuk bisa naik shuttle ke gedung parkir serta menjemput ke lobby karema area drop off/pick up yg tertutup kanopi sangat kecil untuk hotel sekelas Pullman. Belum lagi ada insiden tidak mengenakkan dengan security yang tidak ramah dan main asal menuduh padahal salah orang.

Balasan pemilik

5 bulan laluDear Athanasius, Terima kasih telah meluangkan waktu untuk menyampaikan ulasan yang sangat detail dan jujur. Kami mohon maaf sebesar-besarnya atas pengalaman yang kurang menyenangkan pada kunjungan pertama Anda, yang tentunya tidak mencerminkan standar pelayanan yang ingin kami berikan. Kami menghargai apresiasi Anda terhadap lokasi, fasilitas, dan keramahan staf kami. Namun demikian, kami sangat menyesal atas beberapa insiden yang Anda alami, khususnya terkait bau tidak sedap di area hotel, kebersihan shower kolam renang di depan Damar Restaurant, serta situasi yang kurang kondusif saat proses check-out di tengah cuaca hujan. Masukan ini akan segera kami tindak lanjuti bersama tim terkait untuk dilakukan evaluasi dan perbaikan. Kami juga sangat menyesal atas pengalaman tidak menyenangkan yang melibatkan petugas keamanan. Hal ini menjadi perhatian serius bagi kami, dan akan kami tindak lanjuti agar kejadian serupa tidak terulang kembali. Sekali lagi kami mohon maaf atas ketidaknyamanan yang Anda rasakan. Masukan Anda sangat berarti bagi kami sebagai bahan pembelajaran dan peningkatan kualitas layanan ke depannya. Kami berharap masih memiliki kesempatan untuk menyambut Anda kembali dan memberikan pengalaman menginap yang jauh lebih baik. Salam Hangat Yosua Siregar Guest Experience Manager

Theodore Audric Oey
Theodore Audric OeyUlasan dari Google Maps
·

Suasana dari hotelnya dan fasilitas2nya sangat nyaman, tetapi yang ternyata menjDi highlight dari penginapan kami adalah pelayanan dari staf hotel dan juga restoran2, pak Mursin sangat bersahabat dan membantu saat kami sedang makan di restoran Mad Cow, steak sirloinnya sedap dan balsamicnya sangat autentik. Secara keseluruhan penginapan yang memuaskan.

Balasan pemilik

4 bulan laluDear Theodore Audric Oey, Thank you very much for taking the time to share your experience at Pullman Ciawi Vimala Hills. We are pleased to hear that you found our hotel’s ambiance and amenities comfortable, and that the highlight of your stay was the service provided by our hotel and restaurant team. Your kind compliments for Mursin will be gladly shared with him, and we are delighted to know you enjoyed the sirloin steak and authentic balsamic at Mad Cow Restaurant. It is wonderful to hear that your stay was satisfying overall, and we truly look forward to welcoming you back again in the future. Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Pink Star
Pink StarUlasan dari Google Maps
·

Pada saat kami check out kami sempat kehilangan 1 tas kami yang ternyata tertukar dengan customer lainnya. Sementara team kalian mencari posisi tas kami, alasan pertama yang disampaikan ke keluarga kami adalah karna tas kami sama dengan customer lain. Wow sungguh bukan alasan yang baik ya untuk sekelas Pullman. Kemudian alasan lainnya disampaikan karna ada kesalahan dari salah satu staff yang menabrak susunan tas kami dan memindahkan tas kami ke susunan tas customer lain (bukan kesalahan staff yang handle keluarga saya saat check out). Pengalaman ini meninggalkan kesan yang sangat mengecewakan untuk keluarga kami karena jadi membuang waktu kami menunggu lama team kalian mencari keberadaan tas kami. Kalau dari pelayanan saat check in sangat oke terutama mba Jessica dan mba Lutfia sangat membantu kami.

Balasan pemilik

4 bulan laluDear Valued Guest, Terima kasih telah meluangkan waktu untuk menyampaikan pengalaman Anda kepada kami. Kami dengan tulus meminta maaf atas ketidaknyamanan yang terjadi selama proses check-out, khususnya terkait penanganan barang Anda. Kejadian ini tentu tidak mencerminkan standar pelayanan yang kami upayakan di Pullman. Masukan Anda sangat kami hargai dan telah kami tindak lanjuti sebagai bahan evaluasi agar pengelolaan barang tamu ke depannya dapat dilakukan dengan lebih baik dan cermat. Kami menyesal atas waktu dan kenyamanan keluarga Anda yang terganggu akibat kejadian tersebut. Terima kasih atas pengertiannya, dan kami berharap masih diberikan kesempatan untuk memberikan pengalaman menginap yang lebih baik di lain waktu. Salam Hangat Yosua Siregar Guest Experience Manager

Ibun
IbunUlasan dari Google Maps
·

Aku stay di Room 4302 Executive King Pool Access, Kamar nya Netflix tidak Bisa, Kulkas tidak dingin, Air panas di kamar juga kurang, Makanan So So laa yaa Overall hotel nya Pricey banget tp harganya gak sesuai ekspetasi Ketolong sama kolam air panas aja😄

Balasan pemilik

4 bulan laluDear Ibun, Thank you for sharing your feedback regarding your recent stay at Pullman Ciawi Vimala Hills. We sincerely apologize that several aspects of your experience, including the Netflix service, refrigerator, hot water, and food, did not meet your expectations. Your comments are very important to us, and we will immediately review these issues with our team to ensure improvements. Regarding your request for the hot pool, we would be happy to assist you—please contact our Guest Services so we can provide the support you need. We truly value your feedback and hope to have the opportunity to restore your confidence in a future stay. Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

arie prahastomo
arie prahastomoUlasan dari Google Maps
·

Resort dengan vibes Bali, pelayanan sangat baik.. Sesuai harga, kebersihan terjaga.. Harus dipertahankan ya, terima kasih juga ke tim kebersihan kamar Sahrul sudah membersihkan kamar saya walau request di sore menjelang malam..

Balasan pemilik

4 bulan laluDear arie prahastomo, Thank you for your wonderful feedback on your recent visit at Pullman Ciawi Vimala Hills. We’re delighted to hear that you enjoyed the Balinese vibes, excellent service, and well-maintained cleanliness during your stay. A special thank you for recognizing Sahrul from our room cleaning team — we’re glad he could assist you even with an afternoon request. Your kind words will be shared with the team, and we look forward to welcoming you back for another memorable stay. Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

eva silvia
eva silviaUlasan dari Google Maps
·

polo party nya meriah sekali banya games dan sangat menarik, staff nya membuat game menjadi semakin meriah thank you ka tiara fachri yusuf dan yosti seru bngttt

Balasan pemilik

seminggu laluDear Eva Silvia, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Ferik Antoni
Ferik AntoniUlasan dari Google Maps
·

It's an amazing resort.. mulai pertama kali sampai sudah disambut dengan pemandangan yang luar biasa rapi, asri, sejuk dan menyenangkan. Areanya super luas dengan beragam aktifitas yang bisa dilakukan. Dan semuanya tertata dengan rapi, apik dan dirawat dengan baik. Pilihan tipe kamarnya beragam. Dan fasilitas di dalam kamarnya tidak perlu ditanyakan lagi. Banyak pohon dan tanaman menambah asri lingkungannya. Mau berpetualang di kawasan resort ataupun sekedar lari pagi atau jalan sore juga aktifitas yang bisa dilakukan disini. Beralih ke menu sarapan pagi, luar biasaaa... Banyak pilihan, serba enak mulai dari yang tradisional sampai menu western semua ada. Semua staff juga ramah dan helpful pelayanannya.

Balasan pemilik

6 bulan laluDear Ferik Antoni, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Alnaira Sheeva Tsabina
Alnaira Sheeva TsabinaUlasan dari Google Maps
·

hotel kidsfriendly daerah puncak dan dekat jalan tol mengikuti class scavanger hunt bersama kak ega dan kak yosti sangat menyenangkan thank u pullman ciawi

Balasan pemilik

3 bulan laluDear Alnaira Sheeva Tsabina, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua SIregar Guest Experience Manager Lihat terjemahan (Indonesia)

Masmas.
Masmas.Ulasan dari Google Maps
·

pengalaman pertama event disini, tempatnya begitu luas dan sejuk, sangat senang sekali di layani dengan baikoleh pihak hotel dari mulai security dan staff lain nya.. saya di arahkan dengan begitu jelas dan ter arah. makasih banget buat mas Agil sama rekan2 nya sudah sangat membantu hari ini di keluak. sampai jumpa di event selanjutnya..

Balasan pemilik

4 bulan laluDear Masmas, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Helen Ardelia
Helen ArdeliaUlasan dari Google Maps
·

Kalau menginap di Bogor selalu nginep disini karna sangat kids friendly dan cozy tempatnya. Rooms nya bagus, sangat bersih. Pelayanannya selalu best 👌 Waktu check in pun, di front dengan Mba Nabila sangat membantu dan responsif. 🙏

Balasan pemilik

3 bulan laluDear Helen Ardelia, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Jessy Rouli
Jessy RouliUlasan dari Google Maps
·

Iftar di Pullman Ciawi udah setiap tahun, suka banget!!! Makanan dan variasi nya banyak setiap tahun semakin enak, pelayanan dari Jessica Fo dan Nike GRO mantap

Balasan pemilik

3 bulan laluDear Jessy Rouli, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

hidayatulloh anwar
hidayatulloh anwarUlasan dari Google Maps
·

Hotel nya bagus, pemandangan juga keren, kamar nyaman pokoknya rekomen untuk staycation bersama keluarga. Terima kasih mas sahrul dan verdi dari housekeeping, membuat mini sandwich juga bersama ka laura dan ka ega seru sekali

Balasan pemilik

4 bulan laluDear hidayatulloh anwar, Thank you for your wonderful feedback on your recent visit at Pullman Ciawi Vimala Hills. We’re delighted to hear that you enjoyed the amazing view, comfortable rooms, and found our hotel perfect for a family staycation. A special thank you for recognizing Sahrul and Verdi from our Housekeeping team — your kind words will surely make their day. We look forward to welcoming you and your family back for another memorable stay. Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Rick Drive
Rick DriveUlasan dari Google Maps
·

Menginap di Pullman Vimala Hills jadi salah satu pengalaman staycation terbaik kami. Dari pertama datang, suasananya sudah terasa sejuk dan menenangkan. Anak-anak langsung jatuh cinta dengan fasilitas bermain yang lengkap dan aman. Kami sebagai orang tua juga bisa benar-benar menikmati waktu santai karena lingkungan hotel sangat nyaman dan tertata rapi. Banyak sudut cantik dan tempat menarik yang membuat setiap momen terasa spesial. Lokasinya juga strategis—dekat tapi serasa jauh dari keramaian. Terima kasih teruntuk Mba Lutfia, Lilik, igbal. Dan bulqi atas keramahtamahan nya Selama menginap.

Balasan pemilik

sebulan laluDear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Feren Leviani
Feren LevianiUlasan dari Google Maps
·

Breakfast di Damar Resto, pilihannya bervariasi, staffnya ramah, menawarkan banyak jenis minuman & suggest jamu yang cocok diminum, mantapp, dibantu oleh kak Selvira 👍

Balasan pemilik

3 bulan laluDear Feren Leviani, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Kania Perwitasari
Kania PerwitasariUlasan dari Google Maps
·

Rooms 10/10: kami stay di Kamper Villa, spacious, sangat nyaman, ada balkon dengan view yg teduh, amenities pasti nya dengan standar ⭐️5 Service 100/10: semua staff sangat ramah dan helpful. Mulai dari security yg arahin kami ke shuttle menuju lobby, check in process di bantu oleh Mba Amanda & Mas Pajri yang luar biasa ramah, helpful, sangat informatif dalam menjelaskan fasilitas yang ada di hotel. tidak ketinggalan Villa Butler yang ramah & sigap. Appreciate the top-notch hospitality from all staff Pullman Ciawi Facility: semua fasilitas hotel ⭐️5 yang kamu harapkan, ada disini. Kids club, 3 types of swimming pool (yg untuk family dengan air hangat) Bahkan mereka punya jadwal yoga & pilates class. Beragam fasilitas yg harus dicoba. Location: No macet macet, surrounded by Vimala Hills area yg sangat asri. Sangat berkesan stay at Pullman Ciawi Vimala Hills

Balasan pemilik

6 bulan laluDear Kania, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Fabianus Fangri
Fabianus FangriUlasan dari Google Maps
·

Pertama datang sudah di greetings sama mbak putri Lalu di layani dengan staff banquetnya mas agil. Dede , mbak Aul , bambang pak aris., pak zenko dan yg lainnya di ruangan keluak 3 langsung di tawari coffee dan tea.. sangat senang sekali bisa kenal dengan kalian,, luar biasa.. mkasih yah

Balasan pemilik

5 bulan laluDear Fabianus Fangri, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Chandra Suwandi
Chandra SuwandiUlasan dari Google Maps
·

Saya sangat senang meeting di kemukus 3, ruangan nya sangat nyaman dan sejuk,makanan nya pun saya suka karna banyak jenis nya dan enak enak, pelayanan nya juga baik sekali dari mas Yanto,mba putri,pak Aris,pak Rendi,terimakasih tim banquet Pullman ciawi

Balasan pemilik

4 bulan laluDear Chandra Suwandi, Thank you for sharing your wonderful feedback on your recent visit at Pullman Ciawi Vimala Hills. We are delighted to hear that you enjoyed your meeting at Kemukus 3, the comfortable room, and the variety of delicious food. Your kind words will be passed on to entire Pullman Ciawi banquet team—they will be thrilled to know their service made your experience memorable. We look forward to welcoming you back for your future events! Warm regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Syarif Timbul
Syarif TimbulUlasan dari Google Maps
·

Tempat nyaman dan strategis makanan enak enak. Thank for team banquet untuk handle event hari ini Terutama special thank mas aginda , dicky dan mas andri helpful banget.

Balasan pemilik

3 bulan laluDear Syarif Timbul, Thank you so much for your wonderful feedback at Pullman Ciawi Vimala Hills. We’re delighted to hear that you enjoyed our comfortable and strategically located venue, along with the delicious food. Aginda, Dicky, and Andri will be thrilled to know their helpful service made your event smooth and enjoyable. We look forward to welcoming you back for another successful and memorable event soon! Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Wiwi Widya Wahyuni
Wiwi Widya WahyuniUlasan dari Google Maps
·

Hotelnya luas, banyak fasilitas dan activities untuk anak anak sangat rekomendasi sekali untuk staycation bersama keluarga karena tidak hanya activty anak anak saja ada activity adult juga. Ikut kids activities balloon creation dan jewelry art di bantu oleh kakak tiara dan laura di kids playground indoor seru sekali. Thank you pullman

Balasan pemilik

3 bulan laluDear Wiwi Widya Wahyuni, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua SIregar Guest Experience Manager Lihat terjemahan (Indonesia)

Yogi Septian
Yogi SeptianUlasan dari Google Maps
·

Pelayan hotel bagus, fasilitas nya terbaik, meeting disini nyaman.. Terimakasih ke Mas Sandika , yang sudah melayani kami dengan baik saat meeting

Balasan pemilik

3 bulan laluDear Yogi Septian, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Intan Gurnita Widiatie
Intan Gurnita WidiatieUlasan dari Google Maps
·

lokasi tidak terlalu jauh dari pintu tol, hotel banyak ragam wahana, sarapan/sahur enak, kami nginap 5 kamar diberi yang sejajar, sangat direkomendasikan untuk liburan, staffnya semua ramah, terima kasih staff restoran (Ikke) yang menawari makanan untuk dibawa ke kamar

Balasan pemilik

2 bulan laluDear Intan Gurnita, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Maudy Rachma
Maudy RachmaUlasan dari Google Maps
·

Sukak bgt nginep disini, maunya balik lg terus. Smua service nya mantap, pelayanan ramah baik. Smoga bisa selalu ditingkatkan atau minin dipertahankan yaa ✨✨✨

Balasan pemilik

3 bulan laluDear Maudy Rachma, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Lidya Aulen
Lidya AulenUlasan dari Google Maps
·

Pool party nya seru.. didampingi sama mas Ray, Usup dan mas Adi.. games nya menarik. Hadiah nya jg menarikk.. Hotel nya jg banyak kid activities nya jg. Next klo di mau staycation pasti balik lg ke Pullman Ciawi Vimala Hills. Top and recommend

Balasan pemilik

3 bulan laluDear Lidya Aulen, Thank you for your fantastic review! We’re thrilled to hear that you and your family enjoyed the pool party, games, and prizes, as well as the variety of kids’ activities at Pullman Ciawi Vimala Hills. Ray, Usup, and Adi will be delighted to know that their efforts contributed to making your experience fun and memorable. We look forward to welcoming you back for another exciting staycation soon! Warm regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Ratu Anggun Pertiwi
Ratu Anggun PertiwiUlasan dari Google Maps
·

Aaakkk suka banget buka puasa di Damar Resto, makanannya variatif, rasanya juga enak enak banget!! Anw thankyou mas Aginda untuk pelayannya yg sat set banget!😊

Balasan pemilik

3 bulan laluDear Ratu Anggun Pertiwi, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Natalia Lia
Natalia LiaUlasan dari Google Maps
·

Aneka makanan breakfast di sini enak, cocok untuk lidah Indonesia baik makanan west atau daerah, pelayannya yang bernama nike sangat ramah dan membantu sekali. Terimakasih pullman ciawi semoga terus bangkit dan bertumbuh, sukses selalu, salam sayang saya dari pekanbaru riau.

Balasan pemilik

3 bulan laluDear Natalia Lia, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua SIregar Guest Experience Manager Lihat terjemahan (Indonesia)

Rijal Pirmansah
Rijal PirmansahUlasan dari Google Maps
·

Rasa makanan menurut saya enak pelayanan nya juga ramah suasana tempat nya juga enak bisa muat banyak orang juga jdi menurut saya tempat nya rekomended banget 👍👍👍 dengan mba selvira …

Balasan pemilik

2 bulan laluDear Rijal Pirmansah, Thank you so much for your kind words on your recent visit at Pullman Ciawi Vimala Hills. We’re thrilled to hear that you enjoyed the delicious food, friendly service, and the welcoming atmosphere. It’s wonderful to know that the space worked well for you and your group. Selvira will be delighted to hear your appreciation. We look forward to welcoming you back for another great experience! Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Wenny N
Wenny NUlasan dari Google Maps
·

Kali kedua ke Pullman Ciawi. Menginap di Villa Jati tgl 24 Jan. Tempatnya menyenangkan dan menenangkan. Fasilitas oke, ada banyak aktifitas jg. Terima kasih utk butler Gustian dan Riadi yg sdh membantu selama kami menginap. Lunch di Jade River tgl 25 Jan. Makanannya enak2, suasana jg nyaman. Terima kasih utk kak Livia dan Aginta yg sdh membantu kami. Will come again for sure.

Balasan pemilik

4 bulan laluDear Wenny N, Thank you very much for sharing your wonderful feedback! We are delighted to hear that your second stay at Pullman Ciawi was pleasant and relaxing. It’s great to know that you enjoyed the facilities, activities, and your time at Villa Jati. Your kind recognition of Butlers Gustian and Riadi, as well as Livia and Aginta at Jade River, will be shared with them—they will be thrilled to know they made your stay even more enjoyable. We look forward to welcoming you back for another memorable visit! Warm regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Kimma
KimmaUlasan dari Google Maps
·

proses check in dibantu dengan mba lutfia yang ramah dan sigap membantu dengan segala quotation yang diminta.. karena member accor jadi dapet free upgrade 1 tier.. banyak kids activity juga jadi anak makin happy pastinya..

Balasan pemilik

4 bulan laluDear Kimma, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Mentari Aiy
Mentari AiyUlasan dari Google Maps
·

Booking deluxe room dan ternyata dapet upgrade kamar ke suite, all staff ramah, hotel nyaman, kamar luas, pelayanan nya oke banget especially mba jill yg telah membantu saat proses check in dan mba nike yg sangat melayani saat breakfast at damar restaurant, pokoknya luar biasaaa bgt pullman ciawi 🥰

Balasan pemilik

3 bulan laluDear Mentari Aiy, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua SIregar Guest Experience Manager Lihat terjemahan (Indonesia)

Shakina Mardhatilla
Shakina MardhatillaUlasan dari Google Maps
·

Nice hotel. Good ambience, kids friendly.. aktivitas untuk anak-anak nya juga seru, salah satu nya ada jewelry art and finger puppet dengan ka tiara… helpful dan seru.. heated pool.. will be back soon. Thank you pullman for having us.

Balasan pemilik

4 bulan laluDear Shakina Mardhatilla, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Jesika Chandra
Jesika ChandraUlasan dari Google Maps
·

Menginap di Pullman Ciawi kemarin sangat menyenangkan. Terima kasih khususnya untuk Pak Baehaki dari departemen Housekeeping yang sangat membantu dan ramah selama kami menginap. Pelayanannya memuaskan dan membuat pengalaman menginap jadi lebih berkesan.

Balasan pemilik

4 bulan laluDear Jesika Chandra, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Sigit Seto
Sigit SetoUlasan dari Google Maps
·

Mendapatkan pengalaman luar bisa menginap di pullman ciawi, semuanya menyenangkan, fasilitasnya lengkap, kamar nyaman dan bersih, makanan beragam dan yang palinh penting semua staff ramah saya sangat terbantuboleh mba lutfia dan inayah GRO.

Balasan pemilik

4 bulan laluDear Sigit Seto, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Mamsky Channel
Mamsky ChannelUlasan dari Google Maps
·

Making sandwich bersama ka laura dab ka ega swru sekali, toping nya sehat semua banyak sayuran bagus untuk anak anak, 4 hari disini tidak membosankan karna banyak sekali activityy nya, kids club nya banyak mainan juga

Balasan pemilik

4 bulan laluDear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Mike Mike
Mike MikeUlasan dari Google Maps
·

Rekomendasi hotel untuk menginap bersama keluarga, pullman ciawi sangat nyaman sekali banyak aktivitas dan fasilitas menarik. Senang sekali menginap dengan kamar akses pool ini, pelayanan terbaik oleh mba inayah dan lutfia

Balasan pemilik

4 bulan laluDear Mike Mike, Thank you for your kind feedback on your recent visit at Pullman Ciawi Vimala Hills. We are delighted to hear that you and your family enjoyed your stay at Pullman Ciawi, especially the pool access room and our variety of activities and amenities. Your appreciation for the excellent service from Ms. Inayah and Lutfia will be shared with them. We look forward to welcoming you back for another memorable family stay. Best regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Maria Setyadi
Maria SetyadiUlasan dari Google Maps
·

Hotel yang sangat menyenangkan disini, banyak sekali fasilitas untuk anak anak. Dan terimakasih untuk team housekeeping mba ayu, yorlan , rafli, dan adnan telah membersihkan kamar saya. Sangat bersih dan sopan

Balasan pemilik

3 bulan laluDear Maria Setyadi, Thank you for your wonderful feedback on your recent visit at Pullman Ciawi Vimala Hills. We’re delighted to hear that you enjoyed our hotel and the facilities for children. Ayu, Yorlan, Rafli, and Adnan will be thrilled to know that their efforts in keeping your room clean and providing polite service made a positive impression. We look forward to welcoming you and your family back for another pleasant stay soon! Warm regards, Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Vivi Melani
Vivi MelaniUlasan dari Google Maps
·

Kemarin dinner di jade river super enak. Best best best. Steamed groupernya rekomen banget engga amis sama sekali. Dibantu dengan Livia sangat ramah helpful. Thankyou jade bintang 10 deh!!!

Balasan pemilik

3 bulan laluDear Vivi Melani, We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua SIregar Guest Experience Manager Lihat terjemahan (Indonesia)

Diavallo
DiavalloUlasan dari Google Maps
·

Dilayani oleh GUSTIAN RIADI Pelayanan bagus, ramah, membuat tenang, memuaskan, makanan nya enak, fasilitas lengkap. Staff, khususnya pak GUSTIAN, dan RIADI sangat membantu dalam navigasi di sekitar situs resort, serta hal2 kecil seperti cara pengoperasian TV. Staf yang cemerlang dan siap melayani dengan baik

Balasan pemilik

4 bulan laluDear Diavallo, Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed your experience at Pullman Ciawi—from the delicious food and complete facilities to the calming and friendly service. Your kind recognition of Gustian and Riadi will be shared with them—they will be thrilled to know they helped make your stay more enjoyable, from navigating the resort grounds to assisting with little details like operating the TV. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay! Warm regards Yosua Siregar Guest Experience Manager Lihat terjemahan (Indonesia)

Lihat 11.307 ulasan lainnya di Google Maps

Info & jam buka

Lihat jam buka di sidebar kanan + alamat lengkap di section kontak.

TeleponChat sekarang